Totalspan's TotalCare Philosophy
At Totalspan we like to be different! We’ve been around for a while, and we’ve learnt a lot about our customers in that time. We understand that you aren’t just buying a shed, you are investing in your lifestyle. Whether it be an extension on your home, security for your farm or an investment for your business – it’s not just a shed, but an important venture that affects your lifestyle.
We’re not going to lie – our buildings aren’t always going to be the cheapest, but you can be rest assured they are of the highest quality! Our buildings are designed site specifically, making sure the strongest engineering is in place to protect you, your family and your assets.
Additionally, our people are dedicated to providing you with a service that is second to none. We have an in-house team of engineers who work individually with your buildings to ensure you are getting a design that is fit for your property.
Our franchise network are local family businesses, who understand the building rules and regulations within your area – and they can advise you on the best actions to take for the best results.
When you invest in a Totalspan steel building, you aren’t just investing in a shed, you are investing in a building solution that will see you through today and the future.
Reassurance and peace of mind
We design our buildings and we make them right here in Australia! Most importantly, they are backed by a 25-year structural guarantee and are also backed by our suppliers’ warranties.
Just ask our existing customers! Or view our video testimonials. Our buildings are first class. Our Platinum range is a one of a kind – and in the words of one of customers, “one in a million”. Our Titanium Range is strong, attractive and ultra-durable – offering exceptional value for money.
Hassle free from conception to completion
If you are buying within a franchisee location, we offer the full service, from start to completion. That includes site works, laying the slab and the construction of your building. We believe in a high level of communication, so you will be informed of the process throughout the process. Ensuring you understand what to expect from each stage.
If you are buying a kitset only, we will endeavour to provide you with any information to help you complete your building project. We also supply in-depth manuals to help you or your nominated builder to erect your new shed, garage or workshop.
Obligation free advice and quote
We know that our buildings sell themselves – so we won’t charge you for advice or a quote. In fact, we want to talk to you, to understand your needs so that we can provide you a quote on a building that meets your specifications. We’re also more than happy to help you better understand your quote – and make sure you are comparing apples with apples. Request an obligation free quote.
Friendly local team that understands what matters
Our outlets are made up of smart local business people. Most are family run businesses, who are licensed builders by trade. This combination of traits mean they can relate to you as a person on a number of levels.
They understand that buying a steel building is not an easy task, but they will work with you to ensure it is as smooth and seamless as possible. Additionally, they have a great knowledge of the local building requirements, so they can direct you in the right direction, and help you make smart choices for both now and in the future. Most importantly, they know our buildings and they know our customers! Just by having a simple conversation with you, they will know the type of building you are looking for – even if you are not sure of it yourself.
Customised solutions made for you
We don’t look for customers for our buildings, we design buildings for our customers. We understand that one size does not fit all. Our team of shed professionals provide a unique service in this industry. You see, we actually listen. And then we design a shed that meets your requirements and ticks all your boxes. On top of all that, we design our sheds site specifically – meaning that we assess the proposed location for your new shed and provide a building with engineering to suit.
People who actually listen
At Totalspan, we don’t just sell sheds. We form partnerships. We offer professional advice.